The Digital Evolution: Exploring the Impact of Digital Transformation on Employee Job Satisfaction through Bibliometric Analysis

Authors

  • Loso Judijanto IPOSS Jakarta
  • Fachrizal Anwar Universitas Mulawarman
  • Erwin Setiawan Universitas Mulawarman
  • Unika Oktaviani Damau Universitas Halu Oleo
  • Moh Gifari Sono Universitas Muhammadiyah Luwuk

DOI:

https://doi.org/10.58812/wsbm.v2i04.1504

Keywords:

Digital Evolution, Employee Job Satisfaction, Digital Transformation, Bibliometric Analysis

Abstract

This study employs a bibliometric analysis to investigate the relationship between digital evolution and employee job satisfaction. As digital technologies like artificial intelligence, big data, and the Internet of Things become increasingly prevalent in the workplace, their impact on job satisfaction is both significant and multifaceted. The analysis identified central themes such as technological empowerment, organizational support, and the necessity of adaptive leadership. It revealed that while digital tools enhance job satisfaction by providing greater autonomy and flexibility, they also introduce challenges such as job insecurity and potential overload without proper management. Organizational support in the form of training and effective leadership was found to be critical in facilitating a positive transition into digitalized work environments. This study not only highlights the complex dynamics of digital transformation in the workplace but also suggests that the careful management of digital tools and strategies can enhance job satisfaction. Future research directions include longitudinal studies on the long-term effects of digital technologies across different industries and cultural contexts.

References

M. Henderikx and J. Stoffers, “Digital transformation and middle managers’ leadership skills and behavior: a group concept mapping approach,” Front. Psychol., vol. 14, p. 1147002, 2023.

N. J. Madyo, “Digitalizing Local Government Financial Management (Corruption Impact Assessment of Banggai Laut District Budget 2020),” Leg. Readiness to Face Digit. Transform., vol. 68, 2022.

S. Suwanto, D. Sunarsi, and W. Achmad, “Effect of Transformational Leadership, Servant Leadershi, and Digital Transformation on MSMEs Performance and Work Innovation Capabilities,” Cent. Eur. Manag. J., vol. 30, no. 4, pp. 751–762, 2022.

S. J. Berman, “Digital transformation: opportunities to create new business models,” Strateg. Leadersh., vol. 40, no. 2, pp. 16–24, 2012.

E. Klave and R. Cane, “Digital transformation of higher education: integrating multimedia systems into the study process,” in ENVIRONMENT. TECHNOLOGIES. RESOURCES. Proceedings of the International Scientific and Practical Conference, 2024, pp. 168–174.

A. Priyono, A. Moin, and V. N. A. O. Putri, “Identifying digital transformation paths in the business model of SMEs during the COVID-19 pandemic,” J. Open Innov. Technol. Mark. Complex., vol. 6, no. 4, p. 104, 2020.

O. Ellegaard and J. A. Wallin, “The bibliometric analysis of scholarly production: How great is the impact?,” Scientometrics, vol. 105, pp. 1809–1831, 2015.

K. C. Ling, M. L. S. Cheng, A. Y. M. Ling, C. K. Sin, and Z. Li, “Readiness of Digital Transformation among Malaysian Digital Talents,” Int. J. Bus. Manag., vol. 18, no. 4, p. 161, 2023.

N. I. S. Ramli, “STUDY OF EMPLOYEE SATISFACTION AGAINST DIFFERENT ASPECTS: A CASE STUDY OF MANUFACTURING INDUSTRY (DRB-HICOM SDN BHD),” Int. J. Humanit. Technol. Civiliz., pp. 35–40, 2022.

M. G. Buba, P. Sb, P. P. Kumar, and B. U. Maheswari, “Effects Of Work-Life Balance On Employee Job Satisfaction,” Educ. Adm. Theory Pract., vol. 30, no. 5, pp. 13512–13520, 2024.

S. B. Prentice, “Job Satisfaction or Employee Engagement: Regardless of Which Comes First, Supportive Leadership Improves Them Both,” Adv. Dev. Hum. Resour., vol. 24, no. 4, pp. 275–285, 2022.

F. Hidayat, S. Sumantri, A. E. Rumengan, C. Wibisono, and M. Khaddafi, “The Effect of Digital Leadership, Information Technology and Digital Competency on Employee Performance in the Digital Era: Mediating Role of Job Satisfaction,” Int. J. Adv. Soc. Sci. Humanit., vol. 2, no. 2, pp. 144–151, 2023.

D. R. P. Rengganis, F. A. Rusdi, Y. Kurniawan, and M. H. Sidik, “ENHANCING WORKPLACE WELLBEING: EXPLORING THE IMPACT OF PSYCHOLOGICAL CAPITAL AND PERCEIVED ORGANIZATIONAL SUPPORT IN THE WORKPLACE,” Int. J. Educ. Psychol. Couns., vol. 9, no. 54, 2024.

M. Negash, “The effects of Job Satisfaction on Employees’ Turnover Intention in Addis Ababa Branches, Wegagen Bank S. co.” ADDIS ABABA UNIVERSITY, 2004.

M. P. Matud, L. Sánchez-Tovar, D. E. Hernández-Lorenzo, and D. Cobos-Sanchiz, “Job Satisfaction, Mental Symptoms, and Well-Being in Adult Workers: A Gender Analysis,” Psychiatry Int., vol. 5, no. 2, pp. 253–267, 2024.

M. Aria and C. Cuccurullo, “A brief introduction to bibliometrix,” J. Informetr., vol. 11, no. 4, pp. 959–975, 2017.

G. Vial, “Understanding digital transformation: A review and a research agenda,” Manag. Digit. Transform., pp. 13–66, 2021.

P. C. Verhoef et al., “Digital transformation: A multidisciplinary reflection and research agenda,” J. Bus. Res., vol. 122, pp. 889–901, 2021.

C. Matt, T. Hess, and A. Benlian, “Digital transformation strategies,” Bus. Inf. Syst. Eng., vol. 57, pp. 339–343, 2015.

K. S. R. Warner and M. Wäger, “Building dynamic capabilities for digital transformation: An ongoing process of strategic renewal,” Long Range Plann., vol. 52, no. 3, pp. 326–349, 2019.

S. Nambisan, M. Wright, and M. Feldman, “The digital transformation of innovation and entrepreneurship: Progress, challenges and key themes,” Res. Policy, vol. 48, no. 8, p. 103773, 2019.

T. Hess, C. Matt, A. Benlian, and F. Wiesböck, “Options for formulating a digital transformation strategy.,” MIS Q. Exec., vol. 15, no. 2, 2016.

A. Hanelt, R. Bohnsack, D. Marz, and C. Antunes Marante, “A systematic review of the literature on digital transformation: Insights and implications for strategy and organizational change,” J. Manag. Stud., vol. 58, no. 5, pp. 1159–1197, 2021.

L. Li, F. Su, W. Zhang, and J. Mao, “Digital transformation by SME entrepreneurs: A capability perspective,” Inf. Syst. J., vol. 28, no. 6, pp. 1129–1157, 2018.

I. Mergel, N. Edelmann, and N. Haug, “Defining digital transformation: Results from expert interviews,” Gov. Inf. Q., vol. 36, no. 4, p. 101385, 2019.

R. Agarwal, G. Gao, C. DesRoches, and A. K. Jha, “Research commentary—The digital transformation of healthcare: Current status and the road ahead,” Inf. Syst. Res., vol. 21, no. 4, pp. 796–809, 2010.

S. Suhairi, R. S. Purba, Z. A. Lubis, M. Sandi, and I. Iqbal, “Human Resource Management Strategy In Maintaining And Improving Employee Performance,” J. Akuntansi, Manaj. dan Bisnis Digit., vol. 2, no. 2, pp. 459–466, 2023.

F. Fatonah, W. Arafah, and S. Anggiani, “The Influence of Career Development, Positive Psychology, Organizational Communication, and Strategic Digital Leadership on the Improvement of Performance in the Aviation School Organization of the Ministry of Transportation, Mediated by Employee Motivati,” Int. J. Soc. Serv. Res., vol. 4, no. 03, pp. 925–936, 2024.

J. Jyoti and M. Dev, “The impact of transformational leadership on employee creativity: The role of learning orientation,” J. Asia Bus. Stud., vol. 9, no. 1, pp. 78–98, 2015, doi: 10.1108/JABS-03-2014-0022.

S. K. H. Elewiat, “The Effectiveness of a Training Program in Improving the Competencies and Skills of Female Specialists to Work with People with Visual Impairments,” Asian Soc. Sci., vol. 19, no. 3, pp. 1–87, 2023.

V. Ndou, “Digital transformation experiences in the Balkan countries,” Electron. J. Inf. Syst. Dev. Ctries., vol. 89, pp. 1–5, 2023.

Downloads

Published

2024-12-31

How to Cite

Judijanto, L., Anwar, F., Setiawan, E., Damau, U. O., & Sono, M. G. (2024). The Digital Evolution: Exploring the Impact of Digital Transformation on Employee Job Satisfaction through Bibliometric Analysis. West Science Business and Management, 2(04), 1227–1236. https://doi.org/10.58812/wsbm.v2i04.1504