The Role of Online Education in Encouraging Employee Empowerment in the Digital Era : A Study on E-commerce companies

Authors

  • Eri Mardiani Universitas Nasional
  • Eva Yuniarti Utami Universitas Sebelas Maret

DOI:

https://doi.org/10.58812/wsbm.v1i04.209

Keywords:

Online Education, Employee Empowerment, Digital Era, e-Commerce

Abstract

In the rapidly evolving landscape of the digital age, employee empowerment within organizations has become a critical success factor. This research explores the role of online education in enhancing employee empowerment, focusing on an e-commerce company operating in Indonesia. A quantitative method approach, and a quantitative survey to collect data from 100 respondents. Findings showed that most participants perceived the online education program to have a positive impact on their empowerment. This perception underscores the value of online education in providing employees with the necessary skills, knowledge and autonomy to thrive in the digital age. This study contributes valuable insights for organizations looking to leverage online education as a means to empower their workforce and navigate the challenges of the digital age.

References

H. Maulani, N. Saleh, A. Sopian, and S. M. Khalid, “Sastra Digital dalam Pembelajaran Bahasa Arab bagi Anak Dini di Tk Al-Quran (TKQ),” Tarbiyatuna J. Pendidik. Islam, vol. 15, no. 2, pp. 175–185, 2022.

Y. Iskandar, “Entrepreneurial Literacy, Environment, and Intentions of Indonesian Students to Become Social Entrepreneurs,” J. REKOMEN (Riset Ekon. Manajemen), vol. 6, no. 1, pp. 9–18, 2023.

Y. Iskandar, J. Joeliaty, U. Kaltum, and H. Yudomartono, “Key Factors Affecting Social Enterprise Performance: A Literature Review,” J. Dev. Entrep., vol. 28, no. 02, p. 2350015, 2023.

Y. Iskandar, J. Joeliaty, U. Kaltum, and H. Hilmiana, “Bibliometric Analysis on Social Entrepreneurship Specialized Journals,” J. WSEAS Trans. Environ. Dev., pp. 941–951, 2021, doi: 10.37394/232015.2021.17.87.

F. Hameed, I. Ahmed-Baig, and M. L. Cacheiro-González, “Job satisfaction of teachers from public and private sector universities in Lahore, Pakistan: A comparative study,” Econ. Sociol., vol. 11, no. 4, p. 230, 2018.

M. A. Turkmenoglu, “Investigating Benefits and Drawbacks of Employee Empowerment in the Sector of Hospitality: A Review.,” Int. Res. J. Bus. Stud., vol. 12, no. 1, 2019.

Y. Iskandar and U. Kaltum, “Exploring Human Resource and Organizational Factors That Influence the Performance of a Social Enterprise.,” Organ. Cult. An Int. J., vol. 22, no. 2, 2022.

U. B. Jaman, “Legal Analysis of The Impact of Industrial Development on The Environment,” Easta J. Law Hum. Rights, vol. 1, no. 03, pp. 87–92, 2023.

U. B. Jaman, A. H. Nuraeni, B. P. Pitaloka, and K. Z. Gadri, “Juridical Analysis Simplification of Environmental Permits Integrated Through Business Permits Regulated in Law Number 11 of 2020 Concerning Job Creation,” Lib. Law J., vol. 1, no. 1, pp. 10–22, 2022.

S. Liu and P. Zhang, “Foreign direct investment and air pollution in China: evidence from the global financial crisis,” Dev. Econ., vol. 60, no. 1, pp. 30–61, 2022.

T. Hidayat, “Strategi Penetrasi Pasar untuk Meningkatkan Daya Saing Pasar Domestik pada Industri Galangan Kapal di Indonesia,” Technol. Sci. Eng. J., vol. 1, no. 1, pp. 1–7, 2017.

G. S. Budhi, “Analisis Sistem E-Commerce Pada Perusahan Jual-Beli Online Lazada Indonesia,” Elinvo (Electronics, Informatics, Vocat. Educ., vol. 1, no. 2, pp. 78–83, 2016.

I. A. Perdanaputra and A. W. G. Putra, “Pengaruh Emotional Exhaustion terhadap Hubungan Antara Psychological Contract Breach dan Turnover Intention pada Karyawan Perusahaan Edukasi Digital di Jakarta,” J-MAS (Jurnal Manaj. dan Sains), vol. 7, no. 2, pp. 965–972, 2022.

A. R. Kurniawan, “Tantangan pengembangan pariwisata berbasis masyarakat pada era digital di Indonesia (Studi Kasus Pengembangan Pariwisata Berbasis Masyarakat di Pangalengan),” Tornare J. Sustain. Res., vol. 2, no. 2, p. 10, 2020.

A. Ardhiyansyah, F. F. Firdaus, and B. A. Aritejo, “Analysis of the Influence of Factors Affecting Purchase Intention of Premium Items in MOBA-Type Online Games,” J. REKOMEN (Riset Ekon. Manajemen), vol. 4, no. 2, pp. 91–101, 2021.

J. Sumarah, A. T. Wulandari, A. Tafrikhatin, and U. Pambudi, “Pembinaan Kelompok Kerja 2 Pemberdayaan dan Kesejahteraan Keluarga Melalui Diskusi Supaya Sadar Pendidikan Keluarga di Era Digital,” JURPIKAT (Jurnal Pengabdi. Kpd. Masyarakat), vol. 3, no. 3, pp. 513–519, 2022.

T. Obaid, R. Abdaljawad, and M. Abumandil, “COVID-19 and the digital trans-formation of higher education: What insights Palestinian institutes can share,” IJAR, vol. 6, no. 8, pp. 109–114, 2020.

V. M. dos Santos, A. K. Cernev, G. M. M. Saraiva, and A. G. Bida, “Faculty experience and digital platforms in education,” Rev. Gestão, vol. 29, no. 3, pp. 252–266, 2022.

M. Fehervari et al., “Can surgical skills be taught using technological advances online? A comparative study of online and face-to-face surgical skills training,” Surg. Endosc., vol. 36, no. 6, pp. 4631–4637, 2022.

R. Afrouz and B. R. Crisp, “Online education in social work, effectiveness, benefits, and challenges: A scoping review,” Aust. Soc. Work, vol. 74, no. 1, pp. 55–67, 2021.

A. Mathrani, T. Sarvesh, and S. Mathrani, “Digital gender divide in online education during COVID-19 lockdown in India,” in 2020 IEEE Asia-Pacific Conference on Computer Science and Data Engineering (CSDE), IEEE, 2020, pp. 1–6.

C. E. Stoian, M. A. Fărcașiu, G.-M. Dragomir, and V. Gherheș, “Transition from online to face-to-face education after COVID-19: The benefits of online education from students’ perspective,” Sustainability, vol. 14, no. 19, p. 12812, 2022.

L. Svensson, S. Nilsson, and P. Svanberg, “Learning Models in Online Education: On the transformation from tutors to producers,” in Global Learn, Association for the Advancement of Computing in Education (AACE), 2010, pp. 3707–3712.

A. Kohli and A. Sharma, “An analysis of employee empowerment and job satisfaction: A review,” Manag. Dyn., vol. 17, no. 1, pp. 13–23, 2017.

S. Staniulienė and A. Zaveckis, “Employee Empowerment in Remote Work in Case of Lithuanian Companies,” Sustainability, vol. 14, no. 14, p. 8463, 2022.

A. S. Sajuyigbe, E. Anthony Abiodun, A. Ayeni, and N. J. Obi, “The Employee Relationship Management and Organizational Agility: Mediating Role of Employee Empowerment in Consumer Goods Sector,” J. Evol. Stud. Bus., vol. 8, no. 2, pp. 50–76, 2023.

M. Adnan, S. Zarrar, and K. Zaffar, “Employee empowerment and compensation as a consequence on employee job performance with the moderating role of employee accountability,” iRASD J. Manag., vol. 3, no. 3, pp. 218–232, 2021.

W. C. Murray and M. R. Holmes, “Impacts of employee empowerment and organizational commitment on workforce sustainability,” Sustainability, vol. 13, no. 6, p. 3163, 2021.

T. Konivitska, O. Lytvyn, and H. Khlypavka, “Online platforms for public speaking skills development of education seekers,” Probl. Educ., no. 2 (97), pp. 208–225, 2022.

M. M. Kubo, R. Tori, and C. Kirner, “Interaction in collaborative educational virtual environments,” CyberPsychology Behav., vol. 5, no. 5, pp. 399–407, 2002.

S. Shrivastava and P. Shrivastava, “Organizing online faculty development programs to strengthen medical education in India: Need of the hour,” Libyan Int. Med. Univ. J., vol. 5, no. 02, pp. 66–69, 2020.

M. Levy and I. Hadar, “Teaching MBA students the use of Web2. 0: The knowledge management perspective,” J. Inf. Syst. Educ., vol. 22, no. 1, p. 55, 2010.

S. Le, “Team-based learning in online education: the development of students’ creative thinking skills in digital art,” Educ. Inf. Technol., pp. 1–20, 2023.

M. Nguyen, A. Malik, and P. Sharma, “How to motivate employees to engage in online knowledge sharing? Differences between posters and lurkers,” J. Knowl. Manag., vol. 25, no. 7, pp. 1811–1831, 2021.

J. Hanaysha, “Testing the effects of employee empowerment, teamwork, and employee training on employee productivity in higher education sector,” Int. J. Learn. Dev., vol. 6, no. 1, pp. 164–178, 2016.

C. Schulz, S. Raff, S. Kortmann, and N. Obwegeser, “Digital age organizations: uncovering over-the-air updates in the smart product realm,” 2021.

G. N. Sumahir, H. Wahyudi, and T. Nirmala, “The Effect of Research and Development (R&D) Investment, E-Commerce Company Employee, and E-Commerce Transaction Volume on Economic Growth in Indonesia 2010Q1–2020Q4,” Perad. J. Econ. Bus., vol. 1, no. 2, pp. 9–18, 2022.

V. Mirabi, A. Askari, G. Zarei, and A. Mashinchi, “Surveying of the relationship between job security index, a broad-based education, offers generous bonuses, share information, employee empowerment and reduce the gap between staff providing quality service employee,” Adv. Environ. Biol., pp. 266–271, 2014.

G. S. Jamieson and C. S. A. Secretariat, Phase 0 review of the environmental impacts of intertidal shellfish aquaculture in Baynes Sound. Canadian Science Advisory Secretariat Ottawa, Ontario, 2001.

A. S. Ananda, I. A. Murwani, D. Tamara, and I. I. Ibrahim, “Adoption of Digital Marketing Toward Digital Transformation in Indonesian Micro-and Small-Sized Enterprises,” in 2023 8th International Conference on Business and Industrial Research (ICBIR), IEEE, 2023, pp. 877–882.

Downloads

Published

2023-09-28

How to Cite

Eri Mardiani, & Utami, E. Y. (2023). The Role of Online Education in Encouraging Employee Empowerment in the Digital Era : A Study on E-commerce companies. West Science Business and Management, 1(04), 255–263. https://doi.org/10.58812/wsbm.v1i04.209