The Influence of Work-Life Balance Policy, Work Culture, and Managerial Support on Employee Retention in Creative Industries in West Java

Authors

  • Imas Komariyah Sekolah Tinggi Ilmu Ekonomi Miftahul Huda
  • Rival Pahrijal Universitas Nusaputra

DOI:

https://doi.org/10.58812/wsbm.v2i02.986

Keywords:

Work-life balance policies, Work culture, Managerial support, Employee retention, Creative industries

Abstract

This study investigates the effect of work-life balance policies, work culture, and managerial support on employee retention in creative industries in West Java through quantitative analysis. A sample of 150 employees from various sectors within the creative industry participated in the study. Data were collected using structured surveys measuring perceptions of work-life balance policies, work culture, managerial support, and employee retention intentions. Structural Equation Modeling with Partial Least Squares (SEM-PLS) was employed to analyze the relationships between the variables. The results indicate significant positive relationships between work-life balance policies, work culture, managerial support, and employee retention intentions. These findings underscore the importance of fostering a supportive and conducive work environment in promoting employee retention within the dynamic landscape of the creative industries. The study contributes to the existing literature by providing insights into effective strategies for enhancing employee retention in creative industries in West Java.

References

N. Nareswari, N. D. Nurmasari, and L. Putranti, “Financial Constraints of Micro, Small, and Medium-sized Enterprises (MSMEs) in the Indonesia Creative Industries,” J. Econ. Business, Account. Ventur., vol. 25, no. 3, 2023.

D. R. M. Insana, Y. Yolanda, and D. Susilastuti, “The Influence of Manpower, Information Technology and Intellectual Property Rights on Creative Economy Growth in Java Island,” Int. J. Multidiscip. Appl. Bus. Educ. Res., vol. 3, no. 12, pp. 2546–2657, 2022.

A. G. Brata, D. K. Ambarwati, L. T. Lobo, Y. Patnasari, and A. Sukamto, “Does Tolerance Matter? The Spatial Distribution of Creative Industries Across Cities in Indonesia,” Quaest. Geogr., vol. 42, no. 2, pp. 5–17, 2023.

S. A. Widiarni and I. R. Mirzanti, “Business Model Innovation Strategy for Creative Industry in Indonesia,” Int. J. Curr. Sci. Res. Rev, vol. 6, pp. 934–939, 2023.

L. Nursita, N. Hidayanti, and M. G. Suriyono, “Pengembangan Ekonomi Kreatif pada Pedagang Suku Jawa,” Ideas J. Pendidikan, Sos. dan Budaya, vol. 8, no. 4, pp. 1323–1328, 2022.

Bhavani, “The Retention Revolution: A New Approach to Address Employee Attrition,” Int. J. Bus. Manag. Stud., vol. 04, pp. 19–26, Apr. 2023, doi: 10.56734/ijbms.v4n4a4.

L. O. Tan, S. a/p Balaya, and P. H. Aaron Goh, “Creative struggle in Malaysia: a case study of the advertising, film, and animation industry sectors,” Creat. Ind. J., vol. 17, no. 1, pp. 75–87, 2024.

M. Tychenko, “Psychological features of a professional career in creative industries,” Організаційна психологія Економічна психологія, vol. 2, pp. 121–130, Jul. 2022, doi: 10.31108/2.2022.2.26.14.

V. Kovpak and N. Lebid, “CREATIVE INDUSTRIES AS A MECHANISM OF CREATIVE ECONOMY AND STRATEGIC COMMUNICATIONS,” Balt. J. Econ. Stud., vol. 8, no. 4, pp. 102–109, 2022.

R. Enstroem and R. Schmaltz, “A Juggler’s manifesto: elevating creativity to stay productive amid uncertainty,” J. Manag. Dev., vol. 42, no. 5, pp. 340–351, 2023.

M. Siladjaja, T. P. Nugrahanti, and P. Magdalena, “Ethics Perspective of Quality Accounting Information and Future Certainty: A Pattern of Rationally Perceived Decision,” J. Reviu Akunt. dan Keuang., vol. 14, no. 1, 2024.

I. G. P. R. Andaningsih, T. P. Nugrahanti, and W. Murti, “Transparancy Level of Compliance and Implementation Government Regulation Number 55 Of 2022 For Taxpayers in The Bekasi City,” ECOMA J. Econ. Manag., vol. 2, no. 1, pp. 8–18, 2024.

G. A. Gemilang, E. T. Ganish, N. D. Anggraeni, and T. P. Nugrahanti, “Recent Trends in Auditing by Uncovering the Digital Age and Best Practices for Efficiency and Accuracy,” J. Markcount Financ., vol. 2, no. 1, pp. 158–167, 2024.

F. Sudirjo, T. W. Nurdiani, Y. Boari, K. Kraugusteeliana, and R. Kurniawan, “DIGITAL MARKETING AND SALES SUPPORT FOR HYDROPONIC MSME GROWTH THROUGH MOBILE BASED E-COMMERCE DESIGN,” J. Ekon., vol. 12, no. 3, pp. 1750–1756, 2023.

H. Khuan, M. Rohim, A. Y. Rukmana, R. Kurniawan, and S. P. TA, “The Role of Technology Start-ups in Driving Economic Growth Post-Pandemic,” West Sci. J. Econ. Entrep., vol. 1, no. 08, pp. 329–337, 2023.

C. Shaughnessy, R. Perkins, N. Spiro, G. Waddell, and A. Williamon, “Cultivating progressive development in the cultural industries: Challenges and support needs identified by the creative workforce in the United Kingdom,” Cult. Trends, pp. 1–18, 2023.

E. Mattarelli, C. Cochis, F. Bertolotti, and P. Ungureanu, “How designed work environment and enacted work interactions impact creativity and work–life balance,” Eur. J. Innov. Manag., vol. 27, no. 2, pp. 648–672, 2024.

C. Shaughnessy, R. Perkins, N. Spiro, G. Waddell, A. Campbell, and A. Williamon, “The future of the cultural workforce: Perspectives from early career arts professionals on the challenges and future of the cultural industries in the context of COVID-19,” Soc. Sci. Humanit. Open, vol. 6, no. 1, p. 100296, 2022.

A. Inam, J. A. Ho, H. Zafar, U. Khan, A. A. Sheikh, and U. Najam, “Fostering creativity and work engagement through perceived organizational support: The interactive role of stressors,” Sage Open, vol. 11, no. 3, p. 21582440211046936, 2021.

S. K. Pandey, “Organizational culture and employee productivity,” in Examining applied multicultural industrial and organizational psychology, IGI Global, 2023, pp. 58–77.

P. B. Abduraimi, M. Mustafi, and X. Islami, “The role of organizational culture on employee engagement,” Bus. Theory Pract., vol. 24, no. 1, pp. 109–122, 2023.

J. D. Pincus, “Organizational Culture as a Need-Fulfillment System: Implications for Theory, Methods, and Practice,” Hum. Arenas, pp. 1–46, 2024.

M. A. Roozi and S. TETİK, “Örgüt kültürü ile personel motivasyonu arasındaki ilişkiye yönelik karşılaştırmalı bir araştırma: Türkiye ve Afganistan örneği,” Süleyman Demirel Üniversitesi Vizyoner Derg., vol. 13, no. 36, pp. 1354–1375, 2022.

S. Wijaya, “Peran Budaya Organisasi dalam Meningkatkan Retensi Karyawan,” J. Bina Manaj., vol. 11, no. 1, pp. 199–213, 2022.

S. Yunus, K. Whitfield, and A. M. Sayed Mostafa, “High‐performance HR practices, job demands and employee well‐being: The moderating role of managerial support,” Stress Heal., vol. 39, no. 5, pp. 1106–1123, 2023.

S. Kothari, “Role of Effective in Leadership on Employee Retention: An Empirical Study,” PsychologyandEducation, vol. 55, no. 1, pp. 537–544, 2023, doi: 10.48047/pne.2018.55.1.66.

K. Nizam, “THE IMPACT OF SUPPORTIVE LEADERSHIP AND PERCEIVED SUPERVISOR VOICE BEHAVIOR ON EMPLOYEE VOICE BEHAVIOR,” J. Bus. Educ. Manag., vol. 2, no. 2, pp. 1–25, 2022.

P. Purohit, “The Role of Empathy in Effective Management: A Descriptive study of Human Centric Leadership,” PsychologyandEducation, vol. 55, no. 1, pp. 616–623, 2023, doi: 10.48047/pne.2018.55.1.75.

G. A. S. Veronica and V. M. Gunasekara, “Impact of Flexible Work Arrangements on Work-Life Integration of Middle-Level Employees in the Apparel Industry, Sri Lanka,” 2022.

U. C. Okolie, A. Mukoro, and A. Otite, “Work-life balance policy and practice in Nigeria,” J. Soc. Stud., vol. 19, no. 1, pp. 63–78, 2023.

L. Shouman, A. Vidal-Suñé, and A. Alarcón Alarcón, “Impact of work-life balance on firm innovativeness: The different strategies used by male and female bosses,” Adm. Sci., vol. 12, no. 3, p. 115, 2022.

T. J. Rani and D. V. K. Priya, “The Role of Human Resource Policies on Work Life Balance Among Information Technology Sector of Women Professionals,” J. Inf. Organ. Sci., vol. 46, no. 1, pp. 255–266, 2022.

S. Tanquerel and D. Santistevan, “Unraveling the work–life policies puzzle: How the ‘ideal worker’norm shapes perceptions of policies legitimacy and use,” Relations Ind. Relations, vol. 77, no. 2, 2022.

R. A. Santoso and N. Rusdiansyah, “Analisis Bibliometrik Tren Kolaborasi Penelitian antar Peneliti terkait dengan Audit Eksternal suatu Bisnis serta Instansi Pemerintah di Indonesia (Tahun 2018-2023),” J. Akt. Ris. Akunt. dan Keuang., vol. 6, no. 1, pp. 10–16, 2023.

P. Fernandes, R. Pereira, and G. Wiedenhöft, “Organizational culture and the individuals’ discretionary behaviors at work: a cross-cultural analysis,” Front. Sociol., vol. 8, p. 1190488, 2023.

N. Bihari, “Employee Perception of Organizational Cultureâ€TM s and its Relative Influence on their Attitude and Behaviour,” AMBER-ABBS Manag. Bus. Entrep. Rev., pp. 60–70, 2022.

T. Zhang, J. Zhang, and T. Zhang, “Manager empathy and employee innovative behavior: The mediating role of guanxi,” Soc. Behav. Personal. an Int. J., vol. 51, no. 7, pp. 1–8, 2023.

Y. Leblebici and Ö. F. İşcan, “A study on mentoring functions of managers as a predictor of job satisfaction levels of healthcare professionals,” Bus. Manag. Stud. An Int. J., vol. 10, no. 2, pp. 724–739, 2022.

C. Ipsen, K. Kirchner, N. Andersone, and M. Karanika-Murray, “Becoming a distance manager: managerial experiences, perceived organizational support, and job satisfaction during the COVID-19 pandemic,” Front. Psychol., vol. 13, p. 916234, 2022.

C. Akpotu and R. Konyefa, “Managerial mentoring behaviour and corporate vitality in the Nigerian Aviation Sector,” Adv. Soc. Sci. Res. J., vol. 5, no. 10, 2018.

J. Xie, X. Piao, and S. Managi, “The role of female managers in enhancing employee well-being: A path through workplace resources,” 2022.

N. Fuadah, T. Nurdian, N. H. K. Fadhilah, M. Riany, N. A. Bahri, and N. Rusdiansyah, “Implementation of Operational Audits in an Effort to Improve the Efficiency and Effectiveness of the Marketing Function,” in International Conference on Economics, Management and Accounting (ICEMAC 2022), Atlantis Press, 2023, pp. 227–238.

S. H. Fadhilah et al., “Effect of Firm Size and Capital Intensity on Tax Avoidance with Corporate Social Responsibility as Moderating Variables,” in International Conference on Economics, Management and Accounting (ICEMAC 2022), Atlantis Press, 2023, pp. 77–89.

A. Salida and N. Rusdiansyah, “Exploring Social and Environmental Accounting Reporting Through Jurgen Habermas’s Critical Theory,” West Sci. Interdiscip. Stud., vol. 1, no. 08, pp. 552–564, 2023.

S. Rahmani and C. Prayoga, “Employee Retention Model with Variables of a Supportive Work Environment Mediated By Organizational Involvement (Study at PT. Carana Bunga Persada),” J. Sci. Res. Educ. Technol., vol. 2, no. 1, pp. 211–219, 2023.

F. Zhu and A. Newman, “One size does not fit all: organizational rewards, managerial experience, and employee retention in entrepreneurial new ventures,” Entrep. Theory Pract., vol. 47, no. 5, pp. 1788–1815, 2023.

E. Mittal and N. Kaur, “Articulation of employee retention through supervisory support: A serial-mediation investigation,” Hum. Syst. Manag., vol. 41, no. 6, pp. 717–729, 2022.

A. Rezaei and B. Karikalan, “Surviving the Gauntlet: Navigating the hypercompetitive work culture,” 2023.

A. Cristaudo et al., “Diversity & Inclusion: Fitness for Work Through a Personalized Work Plan for Workers with Disabilities and Chronic Diseases According to ISO 30415/2021,” Med. Lav., vol. 114, no. 3, 2023.

R. L. Johnson and J. Steed, “Inclusion and Belonging at the Bedside and Beyond,” AJN Am. J. Nurs., vol. 123, no. 6, pp. 15–16, 2023.

J. Maj, “Influence of Inclusive Work Environment and Perceived Diversity on Job Satisfaction: Evidence from Poland,” Cent. Eur. Bus. Rev., vol. 12, no. 4, pp. 105–122, 2023.

D. YASMEEN, “A STUDY ON WORK LIFE BALANCE – NEED AND IMPERATIVE AS AN HR INITIATIVE,” Int. Sci. J. Eng. Manag., vol. 02, Mar. 2023, doi: 10.55041/ISJEM00157.

S. Chauhan, “Role Of Flexible Working and Work from Home on Employee Productivity and Performance: An Empirical Study,” PsychologyandEducation, vol. 55, no. 1, pp. 545–553, 2023, doi: 10.48047/pne.2018.55.1.67.

V. M. Dincă and S. Moagăr-Poladian, “Impact of Flexible Working Opportunities on Romanian Employees Work-Life Balance and Interest in Acquiring New Knowledge,” in Proceedings of the International Conference on Business Excellence, 2023, pp. 1203–1212.

Downloads

Published

2024-06-28

How to Cite

Komariyah, I., & Pahrijal, R. (2024). The Influence of Work-Life Balance Policy, Work Culture, and Managerial Support on Employee Retention in Creative Industries in West Java. West Science Business and Management, 2(02), 570–581. https://doi.org/10.58812/wsbm.v2i02.986