M. Mufadhol, F. Tutupoho, D. T. Nanulaita, A. Z. de Bell, and B. Prabowo, “The Influence of Posting Frequency, Content Quality, and Interaction with Customers on Social Media on Customer Loyalty in a Start-up Business”, WSBM, vol. 2, no. 02, pp. 582–594, Jun. 2024.