Alfath, Sauli, Jushermi Jushermi, and Henni Noviasari. “The Impact of Service Quality and Ease of Use on Customer Loyalty for BRILink in Pekanbaru City With Customer Satisfaction As a Mediating Variable”. West Science Business and Management 2, no. 03 (September 30, 2024): 875–881. Accessed October 4, 2024. https://wsj.westscience-press.com/index.php/wsbm/article/view/1184.