Noviana Djou SH, Darman D, Kuku C. The Effect of Administrative Service Quality and Officer Responsiveness on Service Satisfaction. WSBM [Internet]. 2023 Dec. 31 [cited 2024 Oct. 6];1(05):588-494. Available from: https://wsj.westscience-press.com/index.php/wsbm/article/view/527