Suriansha R, Diposumarto NS, Muharam H. The Effect of Service Quality on Customer Retention and Customer Experience as Mediating Variable . WSBM [Internet]. 2024 Jun. 28 [cited 2024 Nov. 24];2(02):519-24. Available from: https://wsj.westscience-press.com/index.php/wsbm/article/view/948