The Effect of Natural Scenery Quality, Public Transportation Availability, and Destination Security on Tourist Satisfaction Level at Mount Bromo, East Java
DOI:
https://doi.org/10.58812/wsis.v2i05.928Keywords:
Mount Bromo, Tourist Satisfaction, Natural Scenery, Public Transportation, Destination SecurityAbstract
This study investigates the interplay between natural scenery quality, public transportation availability, destination security, and tourist satisfaction level at Mount Bromo, East Java. A quantitative approach utilizing Structural Equation Modeling (SEM) with Partial Least Squares (PLS) 3 software is employed to analyze survey data collected from 150 tourists visiting Mount Bromo. The results reveal significant relationships between natural scenery quality, public transportation availability, destination security, and tourist satisfaction level. Natural scenery quality emerges as a primary driver of tourist satisfaction, with the breathtaking landscapes of Mount Bromo significantly influencing visitors' overall experiences. Furthermore, the availability and accessibility of public transportation and perceptions of destination security play crucial roles in shaping tourist satisfaction levels. These findings underscore the importance of holistic destination management strategies that prioritize the preservation of natural and cultural assets, the enhancement of transportation infrastructure, and the maintenance of destination security to ensure the sustainable development of Mount Bromo as a premier tourist destination.
References
M. E. Apriyanti, M. Halilintar, and W. Murti, “Increasing Tourist Visits In Central Java Tourism Villages,” Journal Research of Social, Science, Economics, and Management, vol. 2, no. 11, pp. 2645–2653, 2023.
H. Y. S. H. Nugroho et al., “A chronicle of Indonesia’s forest management: a long step towards environmental sustainability and community welfare,” Land, vol. 12, no. 6, p. 1238, 2023.
E. S. Rawanoko, E. Sungkawati, and M. F. Ario, “Promoting Pancasila values through local culture: a case study of the Tengger festival of the karo ethnic group for ecotourism development,” Jurnal Civics: Media Kajian Kewarganegaraan, vol. 20, no. 1, pp. 197–204, 2023.
F. Eddyono, D. Darusman, U. Sumarwan, and T. Sunarminto, “Tourism Competitiveness, Tourist Foreign Arrival And Non-Tax State Revenue In National Parks In Indonesia,” Indonesian Journal of Forestry Research, vol. 9, no. 2, pp. 165–183, 2022.
A. W. MULTIMODAL, “NATURE IN INDONESIAN TOURISM: A MULTIMODAL DISCOURSE ANALYSIS”.
A. E. Sejati, S. Sumarmi, I. K. Astina, S. Susilo, and E. Kurniawati, “the Environmental Conservation Value of Tengger Tribe’S Traditional Ceremony in Supporting the Mount Bromo Tourism Area,” Geoj. Tour. Geosites, vol. 46, no. 1, pp. 315–326, 2023.
Z. Mustofa, N. M. O. Karini, and LGLK. Dewi, “Persepsi Dan Motivasi Wisatawan Nusantara Ke Gunung Bromo Pada Masa Pandemi,” Jurnal IPTA, vol. 10, no. 2, p. 234, 2023, doi: 10.24843/ipta.2022.v10.i02.p06.
K. D. Bhatta and R. C. K. Chan, “Ecotourism, Environmental Impacts and Sustainability in the Himalayan Settlements: Study of Sagarmatha (Mt. Everest) National Park, Nepal,” Himalayan Journal of Applied Science and Engineering, vol. 4, no. 1, pp. 16–32, 2023.
P. O. Fernandes, P. Anjos, A. Correia, and A. Nunes, “The Intervention of Local Authorities on the Management of Outdoor Tourism: The Case of Northern Portugal,” in Perspectives and Trends in Education and Technology: Selected Papers from ICITED 2022, Springer, 2023, pp. 463–475.
N. A. Rif’ati and H. Idajati, “Bromo island development strategy as a green open space ecotourism area in banjarmasin city,” in IOP Conference Series: Earth and Environmental Science, IOP Publishing, 2022, p. 12020.
S. M. Rasoolimanesh, S. Y. Chee, and N. Ari Ragavan, “Tourists’ perceptions of the sustainability of destination, satisfaction, and revisit intention,” Tourism Recreation Research, pp. 1–20, 2023.
D. Alves et al., “Visitors Satisfaction in Natural Areas: The Case of Vinhais Biological Park,” in ICTR 2023 6th International Conference on Tourism Research, Academic Conferences and publishing limited, 2023.
T. Dax and O. Tamme, “Attractive landscape features as drivers for sustainable mountain tourism experiences,” Tourism and Hospitality, vol. 4, no. 3, pp. 374–389, 2023.
J. Zhang et al., “Satisfaction Evaluation for Underpass Green Spaces in Mountainous Cities under the Perspective of Environmental Perception,” Buildings, vol. 13, no. 6, p. 1489, 2023.
K. Zhou and Z. Yao, “Analysis of Customer Satisfaction in Tourism Services Based on the Kano Model,” Systems, vol. 11, no. 7, p. 345, 2023.
H. N. Minh, “A review of approaches measuring tourist satisfaction,” Journal of Thu Dau Mot University, vol. 5, no. 2, pp. 97–109, 2023.
D. Tian, “Research on the construction and improvement strategy of tourist satisfaction evaluation index system,” International Journal of Business and Management, vol. 2, no. 1, p. 1, 2023.
S. Acharya, M. Mekker, and J. De Vos, “Linking travel behavior and tourism literature: Investigating the impacts of travel satisfaction on destination satisfaction and revisit intention,” Transportation research interdisciplinary perspectives, vol. 17, p. 100745, 2023.
S. Salman, M. Umer, and M. Furqan, “Destination Satisfaction as a Mediator between Antecedents and Revisit Plans of Tourists.,” Journal of Organisational Studies & Innovation, vol. 9, no. 2, 2022.
J. Yan, J. Yue, J. Zhang, and P. Qin, “Research on spatio-temporal characteristics of tourists’ landscape perception and emotional experience by using photo data mining,” International Journal of Environmental Research and Public Health, vol. 20, no. 5, p. 3843, 2023.
H. Sewwandi, “Visual landscape characteristics and tourists’ satisfaction: a study with reference to Nuwara-Eliya, Sri Lanka,” 2022.
C. Mestanza-Ramón, J. L. Jiménez-Caballero, M. Izurieta-Castelo, D. C. Álvarez, and C. M. Tubon, “Importance of the Landscape in Nature Tourism,” Journal of Southwest Jiaotong University, vol. 57, no. 6, pp. 873–886, 2022, doi: 10.35741/issn.0258-2724.57.6.75.
P. A. Suthanaya and R. Suwarningsih, “Infrastructure development strategy based on the accessibility to tourism location (case study of Bali Province-Indonesia),” in IOP Conference Series: Earth and Environmental Science, IOP Publishing, 2023, p. 12050.
A. Moragues, J. M. Seguí-Pons, A. Colom Fernández, and M. Ruiz-Pérez, “Analysis of Road Accessibility by Residents and Tourists to Public Hospitals in Mallorca (Balearic Islands, Spain),” Sustainability, vol. 15, no. 10, p. 8182, 2023.
Y. Yhee, S. Shin, E. Lee, and J. Kim, “Examining the importance of spatial aspects of travel routes: A multi-method approach,” Information Processing & Management, vol. 60, no. 3, p. 103281, 2023.
J. Melasari, “Accessibility Towards West Sumatra Tourism Area,” in IOP Conference Series: Earth and Environmental Science, IOP Publishing, 2023, p. 12049.
E. Irwansyah, F. J. Kautsar, R. Fawwaz, H. Lucky, and S. Santy, “Analysis of Service Areas using Public Transportation for Tourist Destinations in Jakarta using ArcGIS Technology,” in 2022 IEEE Creative Communication and Innovative Technology (ICCIT), IEEE, 2022, pp. 1–5.
R. Alkier, J. Okičić, and V. Milojica, “Perceived Safety and some Other Factors in Tourist´ s Decision-Making Process: Findings from Opatija Riviera,” Pomorstvo, vol. 37, no. 1, pp. 151–159, 2023.
A. Toker and O. Emir, “Safety and security research in tourism: A bibliometric mapping,” European Journal of Tourism Research, vol. 34, p. 3402, 2023.
N. Tukhliev, “Some Principles and Characteristics of Safety in Tourism,” Economics and education, vol. 24, no. 2, pp. 354–358, 2023, doi: 10.55439/eced/vol24_iss2/a56.
D. Amaro, A. M. Caldeira, and C. Seabra, “Tourism safety and security: a bibliometric approach,” in Safety and tourism, Emerald Publishing Limited, 2023, pp. 11–30.
R. Alkier, J. Okičić, and V. Milojica, “Factors of tourists’ perceived safety in the post COVID period: the case of Opatija Riviera.,” 2022.
J. F. Hair, J. J. Risher, M. Sarstedt, and C. M. Ringle, “When to use and how to report the results of PLS-SEM,” European business review, vol. 31, no. 1, pp. 2–24, 2019, doi: https://doi.org/10.1108/EBR-11-2018-0203.
N. Ritpanitchajchaval, A. S. Ashton, and M. Apollo, “Eudaimonic well-being development: Motives driving mountain-based adventure tourism,” Journal of Outdoor Recreation and Tourism, vol. 42, p. 100607, 2023.
S. Nian, M. Chen, X. Zhang, D. Li, and J. Ren, “How outstanding universal value attractiveness and tourism crowding affect visitors’ satisfaction?,” Behavioral Sciences, vol. 13, no. 2, p. 112, 2023.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Kemmala Dewi, Aris Krisdiyanto, Rahmi Setiawati
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Facebook 
Instagram 
Twitter 
Youtube 
+62 821 1557 5700
westscience.journals@gmail.com