The Role of Information Technology in Optimizing Zakat Management

Authors

  • Evra Willya Institut Agama Islam Negeri Manado
  • Zainal Arifin Universitas Islam Indragiri
  • Elis Mediawati Universitas Pendidikan Indonesia
  • Sabil Mokodenseho Institut Agama Islam Muhammadiyah Kotamobagu

Keywords:

Information, Technology, Zakat, Management

Abstract

This research investigates the role of Information Technology (IT) in optimizing Zakat management in Indonesia, the world's largest Muslim-majority country. Employing a mixed-methods approach, qualitative insights from in-depth interviews and quantitative data from surveys were integrated to provide a comprehensive understanding of the current state of IT integration, challenges faced, perceived benefits, and its impact on Zakat distribution processes. The findings reveal a spectrum of IT adoption among Zakat organizations, with cybersecurity concerns, resistance to change, and resource constraints identified as persistent challenges. Perceived benefits include enhanced transparency, streamlined distribution processes, and improved communication with beneficiaries. Statistical analysis supports a positive correlation between IT integration levels and perceived improvements in distribution fairness and effectiveness. The implications and recommendations drawn from these integrated insights guide stakeholders in optimizing Zakat administration through effective and secure IT adoption, aligning with principles of transparency, efficiency, and equitable distribution.

References

A. Z. Putri and A. Y. Pratama, “AN INTRODUCTION TO FIQH ZAKAT: Definition, Normative Basis, and Social Implication,” El-Hekam, vol. 5, no. 2, pp. 155–174, 2020.

H. Santo Hartono, “Indonesia’s National Zakat Agency (BAZNAS): Digital Transformation in Managing Zakat, Infaq and Shadaqah (ZIS),” Muslim Bus. Econ. Rev., vol. 1, no. 2, pp. 183–204, 2022.

T. M. A. T. Mahmood, N. M. Din, A. Al Mamun, and M. D. Ibrahim, “Issues and challenges of zakat institutions achieving Maqasid Syariah in Malaysia,” AZKA Int. J. Zakat Soc. Financ., pp. 119–137, 2021.

A. S. Fakhrian, A. Prasteyo, and P. Cahyaningrum, “Elaborasi Hukum Membayar Zakat Fitrah Menggunakan Dompet Digital dalam Perspektif Islam,” NALAR FIQH J. Huk. Islam, vol. 13, no. 2, pp. 121–131, 2022.

M. Lubis, “Zakat Knowledge Unified Management (KUM) System: Connecting the Organisation Diversity in Indonesia.”

A. Hidayatullah and A. Priantina, Toward zakat management integration in Indonesia: problems and solution. Syarif Hidayatullah State Islamic University Jakarta, 2018.

Y. Priyana, “Strategi Pengumpulan Zakat Profesi Pegawai Negeri Sipil,” J. Bisnisman Ris. Bisnis dan Manaj., vol. 2, no. 2, pp. 59–70, 2020.

A. Abidin and P. Utami, “The regulation of zakat digital technology in creating community welfare impact on economic development,” J. Leg. Ethical Regul. Isses, vol. 23, p. 1, 2020.

M. Muh and S. Munir, “Integration of Social Regulations and Zakat Management Regulations as National Efforts to Alleviate Poverty,” ZISWAF J. ZAKAT DAN WAKAF, vol. 10, no. 1, pp. 83–97, 2023.

N. E. K. Aprianto, “Economic Development Justice: The Role of Zakat, Infaq, Shadaqah (ZIS) Institutions in the Covid-19 Pandemic Era,” Mabsya J. Manaj. Bisnis Syariah, vol. 5, no. 1, pp. 21–32, 2023.

A. Asman, H. Congzhao, and H. Huazheng, “Observing the Managemet Implications of Zakat Management in Indonesia,” At-Tasyrih J. Pendidik. dan Huk. Islam, vol. 9, no. 1, pp. 23–33, 2023.

N. Nurhayati, E. Halimatusadiah, P. Purnamasari, H. Suhendi, A. I. Shalihah, and M. Khalid, “Optimizing the Collection of Zakat Funds Using Digital Technology in Indonesia,” Int. J. Bus. Manag., vol. 9, no. 4, 2021.

N. F. Latief and N. S. Sandimula, “How Accountable is Zakat Management in Indonesia? An Evidence from BAZNAS of North Sulawesi,” Share J. Ekon. dan Keuang. Islam, vol. 11, no. 1, pp. 42–60, 2022.

P. I. Apsari, A. Setiyowati, and F. Huda, “Implementation Of Synergy Of Zis Fund Management In Sharia Banking And Zakat Management Organizations (Opz) For Strengthening The Zakat Ecosystem,” Perisai Islam. Bank. Financ. J., vol. 6, no. 1, pp. 1–16, 2022.

H. M. Nawi, N. S. Sapiai, S. A. M. Ghazali, and F. Mohd, “Financial planning framework: empirical evidence on muslim households in Malaysia,” Can. Soc. Sci., vol. 14, no. 5, pp. 11–16, 2018.

M. Elmaghrabi, M. O. Mohammed, and M. T. Jan, “Towards Developing Standards for the Zakat Administration in the Republic of Sudan,” Int. J. Manag. Appl. Res., vol. 7, no. 2, pp. 10–20, 2020.

M. Masrawan, A. H. Anshari, B. R. Hakim, and S. Syaikhu, “Legal Conflict in Zakat Management in the Prismatic Communities of Kapuas Regency, Central of Kalimantan,” Al-’Adalah, vol. 19, no. 1, pp. 179–194, 2022.

R. Hassan, W. A. N. W. Ismail, and Z. A. Samah, “The centralized zakat management system in solving zakat management issues in Malaysia: the proposed framework,” in Handbook of Research on Islamic Social Finance and Economic Recovery After a Global Health Crisis, IGI Global, 2021, pp. 107–125.

M. Ali, S. A. Raza, B. Khamis, C. H. Puah, and H. Amin, “How perceived risk, benefit and trust determine user Fintech adoption: a new dimension for Islamic finance,” foresight, vol. 23, no. 4, pp. 403–420, 2021.

N. Ikhsan, “Blockchain zakat in zakat management organizations, is it necessary?,” J. Enterp. Dev., vol. 5, no. 3, pp. 317–330, 2023.

H. Mukhibad, A. Nurkhin, S. Susanti, A. Nasim, and E. Mediawati, “Equity-Based Financing and Corporate Governance: Evidence from Islamic Banks in Indonesia,” Iran. J. Manag. Stud., 2023.

D. H. Septiani, L. Nurlaela, A. Nasim, and E. Mediawati, “Good Corporate Governance in Islamic Banking during Fourth Industrial Revolution Era,” Islam. Res., vol. 5, no. 1, pp. 98–107, 2022.

Z. Zulfikri, S. H. Kassim, and W. Hawariyuni, “Proposing blockchain technology based zakat management model to enhance muzakki’s trust in zakat agencies: A conceptual study,” J. Account. Res. Organ. Econ., vol. 4, no. 2, pp. 153–163, 2021.

Z. Zulfikri, A. Adam, S. Kassim, and A. Hassan, “Trust enhancement in zakat institutions using blockchain technology: A qualitative approach,” Eur. J. Islam. Financ., vol. 9, no. 1, pp. 31–36, 2022.

I. Firmansyah and A. Devi, “The implementation strategies of good corporate governance for zakat institutions in Indonesia,” Int. J. Zakat, vol. 2, no. 2, pp. 85–97, 2017.

S. N. Aisyah and A. Muiz, “Restructuring Islamic Social Finance Ecosystem on Standardization of Waqf in Indonesia: Platform Digitized,” Talaa J. Islam. Financ., vol. 2, no. 2, pp. 124–140, 2022.

A. R. A. Dahlan, S. N. Awang, and A. Mahmood, “e-ZAKAT4U program: enhancing zakat distribution system by merging with network-of-mosque (NoM),” Int. J. Manag. Commer. Innov., vol. 3, no. 1, pp. 264–268, 2015.

Downloads

Published

2023-10-31

How to Cite

Willya, E., Arifin, Z., Mediawati, E., & Mokodenseho, S. (2023). The Role of Information Technology in Optimizing Zakat Management. West Science Islamic Studies, 1(01), 10–18. Retrieved from https://wsj.westscience-press.com/index.php/wsiss/article/view/281