Implementation of Blockchain Technology in Improving Transparency of Public Services: A Case Study on Government Service Delivery in Indonesia

Authors

  • Loso Judijanto IPOSS Jakarta

DOI:

https://doi.org/10.58812/wsist.v1i02.477

Keywords:

Blockchain Technology, Transparency of Public Services, Government Service Delivery, Indonesia

Abstract

This research investigates the implementation of blockchain technology in enhancing the transparency of government service delivery in Indonesia through a quantitative analysis. Utilizing a mixed-methods approach, including regression analysis, descriptive statistics, and demographic analysis, the study explores the perceptions of government officials, service providers, and citizens regarding the impact of blockchain adoption. The findings reveal overwhelmingly positive perceptions, with statistically significant relationships identified between blockchain adoption and perceived transparency, user satisfaction, reduced incidents of corruption or fraud, and improved time and cost efficiency. The demographic analysis highlights variations in perceptions across different stakeholder groups, emphasizing the need for tailored approaches in policy formulation. These results contribute to the evolving discourse on blockchain technology in the public sector, providing valuable insights for policymakers and practitioners.

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Published

2023-12-30

How to Cite

Judijanto, L. (2023). Implementation of Blockchain Technology in Improving Transparency of Public Services: A Case Study on Government Service Delivery in Indonesia. West Science Information System and Technology, 1(02), 63–71. https://doi.org/10.58812/wsist.v1i02.477

Issue

Vol. 1 No. 02 (2023): West Science Information System and Technology

Section

Articles

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Copyright (c) 2023 Loso Judijanto

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