The Influence of Leadership Style, Organizational Culture, Policy Implementation, and Community Participation on Public Service Efficiency and Employee Satisfaction in Indonesian Local Government

Authors

  • Muhajir Makatita Universitas Dr. Djar Wattiheluw
  • Yuslan Idris Hendry Universitas Dr. Djar Wattiheluw
  • Ch Soselisa Universitas Dr. Djar Wattiheluw
  • Muhammad Amin Universitas Dr. Djar Wattiheluw
  • Siti Yayu Wattiheluw Universitas Dr. Djar Wattiheluw
  • Mohamad Amin Universitas Dr. Djar Wattiheluw

DOI:

https://doi.org/10.58812/wsshs.v2i07.1124

Keywords:

Leadership Style, Organizational Culture, Policy Implementation, Community Participation, Public Service Efficiency

Abstract

This study examines the impact of leadership style, organizational culture, policy implementation, and community participation on the efficiency of public services and the happiness of employees in local government in Indonesia. The study involves a quantitative analysis with a sample size of 250 participants. It utilizes a Likert scale ranging from 1 to 5 and leverages Structural Equation Modeling-Partial Least Squares (SEM-PLS 3) for data analysis. The findings demonstrate that all connections are both positive and statistically significant, emphasizing the crucial functions these parameters fulfill in public administration. Leadership style, corporate culture, policy execution, and community participation have a major positive impact on both public service efficiency and employee happiness. The findings provide significant theoretical contributions to the comprehension of public sector management and present practical implications for policymakers and practitioners seeking to enhance public service performance and employee morale.

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2024-07-29

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Makatita, M., Hendry, Y. I., Soselisa, C., Amin, M., Wattiheluw, S. Y., & Amin, M. (2024). The Influence of Leadership Style, Organizational Culture, Policy Implementation, and Community Participation on Public Service Efficiency and Employee Satisfaction in Indonesian Local Government. West Science Social and Humanities Studies, 2(07), 1221–1236. https://doi.org/10.58812/wsshs.v2i07.1124

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Vol. 2 No. 07 (2024): West Science Social and Humanities Studies

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Copyright (c) 2024 Muhajir Makatita, Yuslan Idris Hendry, Ch Soselisa, Muhammad Amin, Siti Yayu Wattiheluw, Mohamad Amin

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