A Bibliometric Exploration of Corporate Sustainable Marketing: Innovation Strategy and Consumer Engagement

Authors

  • Loso Judijanto IPOSS Jakarta, Indonesia
  • Rosyid Nurrohman Universitas Mulawarman
  • Erwin Erwin Ciputra School of Business

DOI:

https://doi.org/10.58812/wsshs.v2i09.1270

Keywords:

Corporate Sustainable Marketing, Innovation Strategy, Consumer Engagement, Green Marketing, Bibliometric Analysis

Abstract

This study provides a comprehensive bibliometric analysis of corporate sustainable marketing, with a focus on innovation strategies and consumer engagement. By analyzing research publications from 1985 to 2024, the study identifies key trends, influential authors, and emerging themes within the field. The results highlight the central role of consumer engagement in sustainable marketing, emphasizing its connection to corporate social responsibility (CSR), customer participation, and green marketing strategies. Innovation is identified as a critical driver in attracting and retaining eco-conscious consumers, with green marketing and business model innovations emerging as essential components of corporate sustainability strategies. Despite the growing body of literature, the study reveals gaps in the integration of advanced technologies such as artificial intelligence (AI) and sustainable business model innovations, suggesting areas for future research. This analysis provides valuable insights for academics, practitioners, and policymakers seeking to understand the evolving dynamics of corporate sustainable marketing and consumer engagement.

References

P. Kotler, J. T. Bowen, J. C. Makens, and S. Baloglu, Marketing for hospitality and tourism. Pearson, 2017.

R. Wang, G. Nan, L. Chen, and M. Li, “Channel integration choices and pricing strategies for competing dual-channel retailers,” IEEE Trans. Eng. Manag., vol. 69, no. 5, pp. 2260–2274, 2020.

T. Jones, C. Ranaweera, J. Murray, and H. Bansal, “A prototyping analysis of relationship marketing constructs: what constructs to use when,” J. Mark. Manag., vol. 34, no. 9–10, pp. 865–901, 2018.

R. Smith, B. Kelly, H. Yeatman, and E. Boyland, “Food marketing influences children’s attitudes, preferences and consumption: a systematic critical review,” Nutrients, vol. 11, no. 4, p. 875, 2019.

A. Gupta, A. Kumar, R. Grewal, and G. L. Lilien, “Within-seller and buyer–seller network structures and key account profitability,” J. Mark., vol. 83, no. 1, pp. 108–132, 2019.

P.-Y. Lee, M. A. Koseoglu, L. Qi, E.-C. Liu, and B. King, “The sway of influencer marketing: Evidence from a restaurant group,” Int. J. Hosp. Manag., vol. 98, p. 103022, 2021.

F.-M. Belz and K. Peattie, Sustainability marketing: A global perspective. John Wiley & Sons, 2012.

M. J. Polonsky, “Transformative green marketing: Impediments and opportunities,” J. Bus. Res., vol. 64, no. 12, pp. 1311–1319, 2011.

M. Aria and C. Cuccurullo, “bibliometrix: An R-tool for comprehensive science mapping analysis,” J. Informetr., vol. 11, no. 4, pp. 959–975, 2017.

L. Waltman, K. W. Boyack, G. Colavizza, and N. J. van Eck, “A principled methodology for comparing relatedness measures for clustering publications,” Quant. Sci. Stud., vol. 1, no. 2, pp. 691–713, 2020.

V. A. Zeithaml, M. J. Bitner, and D. D. Gremler, Services marketing: Integrating customer focus across the firm. McGraw-Hill, 2018.

R. Deshpandé, J. U. Farley, and F. E. Webster Jr, “Corporate culture, customer orientation, and innovativeness in Japanese firms: a quadrad analysis,” J. Mark., vol. 57, no. 1, pp. 23–37, 1993.

J. Van Doorn et al., “Customer engagement behavior: Theoretical foundations and research directions,” J. Serv. Res., vol. 13, no. 3, pp. 253–266, 2010.

G. Laurent and J.-N. Kapferer, “Measuring consumer involvement profiles,” J. Mark. Res., vol. 22, no. 1, pp. 41–53, 1985.

R. Wüstenhagen, M. Wolsink, and M. J. Bürer, “Social acceptance of renewable energy innovation: An introduction to the concept,” Energy Policy, vol. 35, no. 5, pp. 2683–2691, 2007.

F. Bardhi and G. M. Eckhardt, “Access-based consumption: The case of car sharing,” J. Consum. Res., vol. 39, no. 4, pp. 881–898, 2012.

T. G. Habbershon and M. L. Williams, “A resource-based framework for assessing the strategic advantages of family firms,” Fam. Bus. Rev., vol. 12, no. 1, pp. 1–25, 1999.

S. D. Vivek, S. E. Beatty, and R. M. Morgan, “Customer engagement: Exploring customer relationships beyond purchase,” J. Mark. theory Pract., vol. 20, no. 2, pp. 122–146, 2012.

P. R. Varadarajan and A. Menon, “Cause-related marketing: A coalignment of marketing strategy and corporate philanthropy,” J. Mark., vol. 52, no. 3, pp. 58–74, 1988.

O. K. Mont, “Clarifying the concept of product–service system,” J. Clean. Prod., vol. 10, no. 3, pp. 237–245, 2002.

P. Kotler, “Marketing 4.0: dal tradizionale al digitale,” 2017.

H. Chesbrough, Open business models: How to thrive in the new innovation landscape. Harvard Business Press, 2006.

T. H. Davenport, “Putting the enterprise into the enterprise system,” Harv. Bus. Rev., vol. 76, no. 4, pp. 121–131, 1998.

Downloads

Published

2024-09-30

How to Cite

Judijanto, L., Nurrohman, R., & Erwin, E. (2024). A Bibliometric Exploration of Corporate Sustainable Marketing: Innovation Strategy and Consumer Engagement. West Science Social and Humanities Studies, 2(09), 1457–1469. https://doi.org/10.58812/wsshs.v2i09.1270