Human Resource Management at Mie Gacoan Jatiasih
DOI:
https://doi.org/10.58812/wsshs.v2i04.852Keywords:
SWOC Analysis, Standart Operating Procedure, Resource Management, Human Resource, Customer SatisfactionAbstract
This research entitled “Human Resource Management at Mie Gacoan Jatiasih” wants to know how the human resource management system in Mie Gacoan Jatiasih. The purpose of the research is to find out the human resource management system at Mie Gacoan Jatiasih. The research was conducted on Jl. Wibawa Mukti, RT03/RW08, Jatiasih, Bekasi, West Java, Indonesia. The research method used is qualitative, with a qualitative descriptive approach and SWOC analysis. Data collection through field observations, interviews with resource persons, and previous research for reference in this study. The result of the research is that the management of Human Resource Management at Mie Gacoan Jatiasih has not been optimal in its development. The company needs to conduct further supervision related to employee performance must be in accordance with Standard Operating Procedures, because according to the results of observations that the human resources of Mie Gacoan Jatiasih still have not reached the standards provided by the company, especially in terms of customer service which will affect customer satisfaction.References
R. N. Nugraha and N. W. C. Nurani, “IMPLEMENTATION OF THE PENTAHELIX MODEL AS A FOUNDATION FOR DEVELOPING TOURISM POTENTIAL IN MAJALENGKA REGENCY,” J. Inov. Penelit., vol. 3, no. 5, 2022, doi: https://doi.org/10.47492/jip.v3i5.2058.
D. Sudiantini, A. D. Wangsa, E. T. Wanti, and ..., “Peran Manajemen Sumber Daya Manusia Terhadap Umkm Pada Resto Dapur Taruna Di Bekasi,” … Manaj. …, vol. 1, no. 2, 2023, [Online]. Available: https://ejournal.warunayama.org/index.php/musytarineraca/article/view/418%0Ahttps://ejournal.warunayama.org/index.php/musytarineraca/article/download/418/408
A. Mularsari, R. N. Nugraha, and R. Pratiwi, “Analysis of Community-Based Tourism Potential and Management Strategies for the Destination of Community Care Tourism in Kedung Sahong Ciliwung,” West Sci. Soc. Humanit. Stud., vol. 2, no. 3, 2024, doi: https://doi.org/10.58812/wsshs.v2i03.722.
R. N. Nugraha and F. P. F, “Metaverse Peluang Atau Ancaman Bagi Umkm di Indonesia Pada Sektor Industri Pariwisata,” J. Ilm. Wahana Pendidik., vol. 9, no. 9, 2023, doi: https://doi.org/10.5281/zenodo.7953096.
B. Mahapatro, Human resource management. Orissa: New Age International (P) Limited, 2021. [Online]. Available: http://dspace.vnbrims.org:13000/jspui/bitstream/123456789/4277/1/Human Resource Management.pdf
E. Jerubun and R. N. Nugraha, “Peningkatan Kualitas Fasilitas Wisata Di Schmutzer Ragunan Sebagai Upaya Untuk Meningkatkan Kepuasan Pengunjung,” J. Ilm. Wahana Pendidik., vol. 10, no. 5, 2024, doi: https://doi.org/10.5281/zenodo.10525541.
L. F. Gunawan and D. G. Soegesti, “PERMASALAHAN MANAJAMEN SUMBER DAYA MANUSIA DALAM PERUSAHAAN MCDONALD’S (MCD),” J. Teknol. Pint., vol. 1, no. 3, 2021, [Online]. Available: http://teknologipintar.org/index.php/teknologipintar/article/view/79
U. Khasanah, “Cabangnya ada di mana-mana, Mie Gacoan buktikan strategi bisnis ini bikin sukses, pembeli selalu datang lagi meskipun harus antri,” Hops.id. [Online]. Available: https://www.hops.id/unik/29411677807/cabangnya-ada-di-mana-mana-mie-gacoan-buktikan-strategi-bisnis-ini-bikin-sukses-pembeli-selalu-datang-lagi-meskipun-harus-antri
T. S. Permana, N. Achmad, and R. Kuswati, “PENGARUH GENDER DAN KETERAMPILAN KERJA TERHADAP KINERJA KARYAWAN DENGAN DISIPLIN KERJA SEBAGAI VARIABEL INTERVENING PADA MIE GACOAN SURAKARTA,” J. Soc. Econ. Res., vol. 5, no. 2, 2023, doi: https://idm.or.id/JSER/index.php/JSER.
R. L. Mathis, J. H. Jackson, S. R. Valentine, and P. A. Meglich, Human Resource Management, 15th ed. Cengage Learning, 2017. [Online]. Available: https://thuvienso.hoasen.edu.vn/handle/123456789/10305
N. K. Suryani, I. A. P. W. Sugianingrat, and K. D. I. S. Laksemini, Kinerja Sumber Daya Manusia: Teori, Aplikasi dan Penelitian, 1st ed. Badung: NILACAKRA, 2020. [Online]. Available: https://www.google.co.id/books/edition/Kinerja_Sumber_Daya_Manusia/FOTsDwAAQBAJ?hl=id&gbpv=0
K. Davis and W. B. Werther Jr, Human resource management. New Delhi: Sultan Chand & Sons, 2006.
M. Salmina, A. Y. Ding, W. Road, K. Tong, and M. Yu, “Human Resources Strategy to Improve HR Competencies,” J. Work. Competency Perform., vol. 1, no. 2, pp. 1–9, 2021.
A. Hasibuan et al., Perencanaan dan Pengembangan SDM. Yayasan Kita Menulis, 2021.
F. L. Cooke, R. Schuler, and A. Varma, “Human resource management research and practice in Asia: Past, present and future,” Hum. Resour. Manag. Rev., vol. 30, no. 4, p. 100778, Dec. 2020, doi: 10.1016/j.hrmr.2020.100778.
R. Tahir et al., METODE PENELITIAN SUMBER DAYA MANUSIA : Panduan Komprehensif. Jambi: PT. Sonpedia Publishing Indonesia, 2023. [Online]. Available: https://www.google.co.id/books/edition/METODE_PENELITIAN_SUMBER_DAYA_MANUSIA_Pa/Q2HdEAAAQBAJ?hl=id&gbpv=0
W. Junaidi, Zalisman, Yusnimar Yusri, Khairul Amin, “Pengembangan Manajemen Sumber Daya Manusia Pada Lembaga Pendidikan Islam,” J. Educ., vol. 05, no. 3, pp. 10040–10052, 2023.
M. C. Hidayat and A. R. Syam, “Urgensitas perencanaan strategis dan pengelolaan sumber daya manusia madrasah era revolusi industri 4.0,” AL-ASASIYYA J. Basic Educ., vol. 4, no. 1, p. 1, 2020, doi: 10.24269/ajbe.v4i1.2100.
L. Moleong J, Metode Penelitian Kualitatif. Bandung: PT Remaja Rosdakarya, 2014.
Sugiyono and P. Lestari, Metode Penelitian Komunikasi (Kuantitatif, Kualitatif, dan Cara Mudah Menulis Artikel pada Jurnal Internasional). 2021.
R. N. Nugraha and F. A. Riyadi, “Marketing Mix in an Effort to Maintain The Product GONG CHA on The Existence of International Sale of Beverage Products,” West Sci. Interdiscip. Stud., vol. 2, no. 02, pp. 279–293, 2024, doi: 10.58812/wsis.v2i02.598.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2024 Muhammad Ramli, Lisa Sarinah, Rizki Nurul Nugraha
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
Facebook 
Instagram 
Twitter 
Youtube 
+62 821 1557 5700
westscience.journals@gmail.com